Job Details

Audience Engagement Officer

City of Melbourne

Victoria
Permanent
16 May 2022
26 May 2022
$80,885 plus 10% Superannuation
Renee Asciak
This work involves activity across ‘digital channels’ including but not limited to, City of Melbourne owned social media channels, Councillor and Lord Mayor owned social media channels (via their office), internal communications channels and platforms, Recreation and Waterways owned social media channels, website(s) via multiple CMS, partnering agencies/organisation, BAU customer journey communications via multiple CRM’s and promotional marketing emails.

You can bring…

This role is more than posting content, you will own our brand, and diversify and deepen our audience’s connection to us.

You’re a story teller and expert communicator, you’ll find the magic that happens every day across the City of Melbourne’s Recreation and Waterways and prepare it in a variety of mediums for consumption.

We’re currently undergoing a brand and digital transformation.

We’ve never understood our customer better and working closely with marketing, we need you to help craft our first ever channel performance strategy, because you’re just as obsessed with trends, data driven yet innovative content creation and the digital customer experience as we are.

The usual post and content performance KPI’s are yours to define and drive.

Note: Applicant must have a legal right to work in Australia

MoST Content Management V3.0.8159