TERMS AND CONDITIONS
The Green Flag Award® is current for 12 months from the time of being formally recognised, after which a further assessment known as a 'Mystery Shopper' is conducted in year 2 if the organisation wishes to retain the Green Flag Award® status. This involves the recipient organisation submitting an application and paying the required fee. If in year 3 the recipient organisation is seeking to maintain its Green Flag Award® for that year then a further application is required and a full assessment is conducted.
The Mystery Shopper has been created to maintain the standards of a Green Flag Award® site in between the full assessments in Year 1 and 3. Judging involves a visual inspection by a solo judge reviewing the park to ensure they are maintaining the Green Flag standards observed on that day. The organisation is not aware of when the judging is being done.
The timeline process for the Green Flag Award® is as follows:
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