Terms & Conditions

Terms and Conditions

The Green Flag Award® is current for 12 months from the time of being formally recognised, after which a further assessment known as a 'Mystery Shopper' is conducted in year 2 if the organisation wishes to retain the Green Flag Award® status. This involves the recipient organisation submitting an application and paying the required fee. If in year 3 the recipient organisation is seeking to maintain its Green Flag Award® for that year then a further application is required and a full assessment is conducted.

The Mystery Shopper has been created to maintain the standards of a Green Flag Award® site in between the full assessments in Year 1 and 3. Judging involves a visual inspection by a solo judge reviewing the park to ensure they are maintaining the Green Flag standards observed on that day. The organisation is not aware of when the judging is being done.

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Check out the Frequently Asked Questions


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